<aside> âšī¸ TABLE OF CONTENTS
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<aside> âī¸ Email: [email protected]
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<aside> đ Website: www.errole.com
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<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/0a852efe-2006-4e01-8c2a-69d3ee44232c/linkedIn_PNG39.png" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/0a852efe-2006-4e01-8c2a-69d3ee44232c/linkedIn_PNG39.png" width="40px" /> www.Linkedin.com/in/errolebanks
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<aside> đ¨đžâđģ In my next life, I'm gonna be a latte and coffee barista who travels, but until then I'll continue telling stories with my camera and educate the people who walk into my life about technology.
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Printable copy of this resume đ
Aug 2012 - Jul 2020 Microsoft Product Advisor
Jul 2020 - Mar 2021 Microsoft Trainer
Sep 2020 - Mar 2021 Microsoft Temporary - Digital Customer Experience Demo Talent Lead
Dec 2009 - Present Errol E Photography LLC Photographer & Founder
Dec 2021- Present Delaware Natural Resources and Environmental Control
⧠Business Analysis â Requirements Gathering ⧠Consulting & Advising ⧠Team & Cross-Functional Communications Instructional ⧠Customer Service
⧠Client & Vendor Relations
⧠Follow-Up & Problem Solving
⧠Forward & Creative Thinking
⧠Empowers Others
⧠Windows 7 - 10 ⧠Microsoft 365 ⧠Google Workspace ⧠Apple devices
⧠Adobe CC
⧠2017 Guest speaker at a Microsoft corporate event
⧠2018 Speaker at TEDxWilmington
⧠Certified Microsoft Innovative Educator
⧠Google Certified Educator Lvl. 1
⧠Microsoft 365 Certified: Fundamentals
2005 - 2009 Wilmington University B.A. in Multimedia Design & Photography
https://www.youtube.com/watch?v=u0o8tCayIr0
Microsoft 365 Certified: Fundamentals was issued by Microsoft to Errol Ebanks.
Google Certified Educator Level 1 * Errol Ebanks * Google for Education
"I've learned so much from working with Errol for the past few years. He always strives to give the best customer experience no matter where he is.
In the retail space that could be seen by him creating a bound of trust with whoever he worked with; his customers always wanted to work with Errol. He would also provide personal trainings to ensure his customers felt comfort with Microsoft products." - Cammie - Microsoft
"Errol is the epitome of a team player! He is keen to support his peers at the drop of a dime. Errol aids our group by showcasing his outstanding demo skills & knowledge of devices, programs & applications.
Errol has been a VIP in our transition to remote work. He is one of the only people I have ever met who is able to command a room virtually & radiate positive energy & excitement thru a computer/tablet screen."
- Jamie-Lee- Microsoft
"Errol is by far one of (if not the most) compassionate, empathetic, genuine, and enthusiastic person I've had the privilege to work with. Errol's passion for technology and helping everyone around him with anything they need.
If I had a nickel for every time a customer requested to speak to a leader to praise the experience Errol provided, I would be able to retire. This was not only a weekly occurrence with Errol, but a daily one. Errol always puts the customer in the center, listens with empathy, and speaks with care to provide the absolute best solution." - Danny - Microsoft
"Errol is always in the best of moods and really helps lift the spirit of the store in general. Errol has a calm and collective way of explaining new information that almost feels like you are accidentally learning from his demeanor. A passion for people and a connection with technology allow for Errol to really shine at Microsoft, and should only allow for even greater success." - Will